1. Acceptance of Terms
Welcome to Beijing Changtong Hongyun Transport Co., Ltd. By accessing or using our website at changtonghy.com, our mobile application ("CTH Logistics"), or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
By creating an account, using our services, or accessing our application, you represent that you:
- Are at least 13 years of age (or the minimum legal age in your jurisdiction)
- Have the legal capacity to enter into these Terms
- Are not prohibited from using our services under applicable law
2. Services Description
Beijing Changtong Hongyun Transport Co., Ltd. provides the following logistics and transportation services:
- Domestic cargo transportation and freight forwarding services within China
- International cargo transportation and freight forwarding services
- Loading and unloading services
- Cargo packaging and packaging services
- General goods warehousing services (excluding hazardous chemicals)
- Supply chain management services
- Mechanical equipment rental and truck rental services
- Sales of automotive parts, building materials, daily necessities, and hardware products
- Import and export agency services
- Logistics information consulting and enterprise management consulting
- Conference and exhibition services
Specific services may be subject to additional terms and conditions. Please review service-specific agreements before placing orders.
3. Mobile Application Terms
Our mobile application ("CTH Logistics") available on Google Play and Apple App Store provides the following functionality:
3.1 App Usage
By downloading and using our mobile application, you agree to:
- Use the app only for its intended purpose of logistics management
- Not reverse engineer, decompile, or disassemble the application
- Not bypass any security features or restrictions
- Not distribute or share the app illegally
- Comply with Google Play and Apple App Store terms of service
3.2 App Store Requirements
Our app complies with:
- Google Play Developer Program Policies: All content ratings, developer distribution agreement, and content policies
- Apple App Store Review Guidelines: All applicable guidelines including safety, performance, business, and design requirements
3.3 App Updates
We may automatically update the application to improve performance, add features, or comply with platform requirements. You consent to such automatic updates by using our app.
4. Advertising and Promotional Content
Our services may include advertising and promotional content from us and third parties.
4.1 In-App Advertising
The mobile application may display advertisements from third-party ad networks, including but not limited to:
- Google AdMob
- Facebook Audience Network
- Unity Ads
- AppLovin MAX
- ironSource (Unity LevelPlay)
- Vungle (by Liftoff)
- Pangle (ByteDance)
- Mintegral
- Chartboost
- AdColony
- Tapjoy
- InMobi
- Smaato
- Mopub (AppLovin)
- Ogury
4.2 Ad Formats
The application may display the following advertising formats:
- Splash Ads (app launch/interstitial screens)
- Rewarded Video Ads (opt-in video advertising with in-app rewards)
- Interstitial Ads (full-screen advertisements between content)
- Banner Ads (persistent display advertisements)
- Native Ads (content-matching advertisements)
- Playable Ads (interactive demo advertisements)
4.3 Promotional Communications
By providing your contact information, you consent to receive promotional communications from us via email, SMS, push notifications, and other channels. You may opt out of promotional communications at any time by updating your preferences or contacting us.
5. User Accounts
Some features of our services require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
6. Payment Terms
Payment terms for our services are as follows:
- Pricing: All prices are subject to change without notice. Final pricing will be confirmed at the time of service booking.
- Currency: All prices are quoted in USD unless otherwise specified.
- Payment Methods: We accept major credit cards, bank transfers, and other payment methods as displayed on our platform.
- Billing: You authorize us to charge your selected payment method for all fees associated with your use of services.
- Refunds: Refund policies vary by service type. Please refer to specific service agreements.
- Late Payments: Interest may be charged on overdue amounts at the rate permitted by applicable law.
7. Shipping and Delivery
Shipping and delivery terms include:
- Delivery Times: Estimated delivery times are provided for reference only and may vary based on conditions.
- Risk of Loss: Risk of loss transfers to the consignee upon delivery to the carrier.
- Customs: For international shipments, consignee is responsible for customs duties, taxes, and clearance fees.
- Damage Claims: Claims for damaged or lost goods must be reported within specified timeframes with supporting documentation.
8. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the compilation thereof, are owned by or licensed to Beijing Changtong Hongyun Transport Co., Ltd. and are protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, distribute, or create derivative works without our written permission
- Use our trademarks, service marks, or trade dress without authorization
- Remove or alter any copyright, trademark, or other proprietary notices
9. User Conduct
When using our services, you agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Submit false, misleading, or fraudulent information
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or other harmful code
- Collect or harvest user information without consent
- Engage in spamming, phishing, or other abusive behavior
10. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
- Our services will be uninterrupted, secure, or error-free
- The results obtained from using our services will be accurate or reliable
- The quality of services will meet your expectations
- Any errors in the services will be corrected
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BEIJING CHANGTONG HONGYUN TRANSPORT CO., LTD. SHALL NOT BE LIABLE FOR:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- COST OF PROCUREMENT OF SUBSTITUTE SERVICES
- ANY DAMAGES ARISING FROM YOUR USE OF OUR SERVICES
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless Beijing Changtong Hongyun Transport Co., Ltd., its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of a third party
- Your negligent or wrongful conduct
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. For users outside China, mandatory consumer protection laws of your country of residence may also apply.
14. Dispute Resolution
Any dispute arising from or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its arbitration rules.
For consumers in certain jurisdictions, you may also have the right to resolve disputes through local consumer protection mechanisms or small claims courts.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on our website
- Updating the "Last Updated" date
- Sending notification via email or in-app message
Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.
16. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
17. Contact Information
If you have any questions about these Terms, please contact us: